1. How much does Royal Mail Sameday cost

You can get an instant quote online click here or you can call 0845 850 55 22

Examples of typical costs

From: To:   Parcel to be delivered: Delivered time (from collection to delivery: Royal Mail Sameday charge:	Birmingham London Box 20Kg x hours £xx
From: To: Parcel to be delivered: Delivered time (from collection to delivery: Royal Mail Sameday charge:	Liverpool Peterborough Pallet x hours £xx
From: To: Parcel to be delivered: Delivered time (from collection to delivery: Royal Mail Sameday charge:	Manchester Dover Box 5Kg x hours £xx

Reduced prices are available for regular users

2. When can I book a Royal Mail Sameday delivery

Royal Mail Sameday operates 24 hours a day, 7 days a week, 365 days a year
You can book online or call 0845 850 55 22

3. How do I open an account?

Opening an account with Royal Mail Sameday is easy. Simply complete the online application form click here
Opening an account will take approximately xxx days. If you have a parcel for immediate dispatch you can pay by credit card to immediate use the service.

4. Do I have to have an account to use the Sameday service?

If you have a parcel for immediate dispatch you can pay by credit card to immediate use the service.

5. How do I track my parcel?

When you set up an account, or request a Royal Mail Sameday collection, we’ll provide you with a unique username and password. You can use this to login and track your item on our website.

We’ll also send you an email when your item is delivered and will be able to provide you with the signature of the person who accepted your item. See our terms and conditions for more information.

6. What happens if no one is available to sign for the item?

If we are unable to deliver your item for any reason, we will contact you immediately to find out which of the following you would prefer us to do:

1. Deliver the item to a neighbour and leave a card to let the recipient know
2. Post the item (if small enough) through the recipient’s letterbox. In this instance, we would be unable to obtain a signature, and therefore compensation for any resulting loss or damage would not be payable
3. Return the item to you

7. What can I send with Royal Mail Sameday?
There are very few restrictions on what we are able to deliver. However, if you’re sending valuable items such as money, jewellery or antiques, we suggest you use a more specialised security service such as Special Delivery™ 9.00am

We are unable to carry items covered under our standard Prohibited, Dangerous and Restricted Goods conditions

8. Is insurance provided with the service?

All items sent via Royal Mail Sameday are automatically eligible for compensation up to the value of £2,500 for any loss or damage, plus the fee you paid for the service. You can extend your compensation up to £20,000 for an additional fee, at the time of booking. Please note that this cover is for loss or damage to the item sent only and does not cover consequential loss. If you wish to make a claim, please call us on 0845 850 5522.

9. Where can you deliver to?

We don’t offer the Royal Mail Sameday service to The Isle of Man, the Isles of Scilly and the Channel Islands.
There are also a small number of postcodes that are subject to availability when you use the Royal Mail Sameday service. These are: ZE, IV, KW, HS, IM, TR, JE, GY and AB (apart from AB1-4, which we can deliver to), PO30-41, PA and PH.

If you need to deliver an item to one of these postcodes, just call us on 0845 850 5522.

 10. Are Royal Mail Sameday delivery drivers approved?

All Sameday drivers are CRB approved, vetted and undergo stringent Sameday training. Our Sameday team will personally give your consignment the utmost priority to provide you with peace of mind. 

 11. I need regular daily collections and deliveries

Our Scheduled Sameday service is ideal for regular daily or weekly collections and deliveries. Mention Scheduled Sameday when you call 0845 850 55 22

12.  Can you collect in volume from a single location and deliver to multiple addresses

Our Multidrop Sameday service is ideal for regular collection of a large volume of items which are then delivered to multiple addresses within a defined area. Mention Multidrop Sameday when you call 0845 850 55 22

If Royal Mail Sameday has delivered an interesting package for you please e mail us interestingpackage@royalmailsameday.co.uk